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One of the most important element of any team is the culture. It's what sets the stage for the entire life of the team. No matter if it's for just an afternoon, or for 20 years. The tone and culture of the team is crucial in attracting, empowering and encouraging top talent and performance. A team culture that's fun, energetic and encourages open communication and affirmation between each team member and not just the leader.
Problems will always be a part of every aspect of our life. It's a tough road ahead if someone is not a good problem solver. It's very important to take the time to think through the root cause of the problem, then ask yourself "why", and don't stop until you understand what needs to be changed in order to stop the problem from happening.
A major part of being a leader is the ability to move your team in a direction that gets things done. As a leader, that means you need to know how to execute yourself. Many teams get stuck when it's time to pull the trigger because it might not be "perfect". Perfection should never be the goal, executing the next step and moving forward should always be the focus.
One of the toughest parts about being a small business is that most of your processes, how you do business, are not documented, which means it's difficult to teach someone properly, and therefore the tasks aren't being always done the way the owner desires. Even more than that, there is very little accountability and measuring the results of the processes. Until something is measured, it cannot be improved.
